Dreams Jade Resort & Spa Puerto Morelos, Puerto Morelos - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Unidad 26 Mz. 20 Lote 1-1 Sm.3, Puerto Morelos, Mexico, 77580

Dreams Jade Resort & Spa offers a luxury all-inclusive experience set on a private beach. This family-friendly Puerto Morelos hotel features three outdoor pools, eight restaurants, and a hydrotherapy spa.

Rooms & Amenities

Each room at Dreams Jade Resort & Spa includes a private balcony, flat-screen television, and air conditioning. Certain suites feature Jacuzzis and ocean views, enhancing the stay with exceptional amenities.

Dining Options

Dining options include buffet meals and gourmet à la carte cuisine across eight restaurants. Guests can enjoy drinks at a selection of bars and lounges, including casual settings by the pool.

Leisure & Activities

Recreational facilities at the resort include a teen club, game courts, and an adults-only pool exclusive for Preferred Club guests. Watersports such as kayaking and snorkeling are available, along with nearby attractions like the National Reef Park of Puerto Morelos and Dr. Alfredo Barrera Marin Botanical Garden.

Services & Transportation

Services at Dreams Jade Resort & Spa include a 24-hour front desk, concierge services, and access to free Wi-Fi. Transportation options to the area such as buses to downtown Puerto Morelos enhance guest convenience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Oceanfront Junior Suite

Max:

2 persons

65 m²

Bed options:

1 King Size Bed

Sea view

Shower

Bathtub

room details

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Junior Suite

Max:

2 persons

65 m²

Bed options:

1 King Size Bed

Garden view

Shower

Bathtub

room details

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Club Oceanfront King Room

Max:

2 persons

71 m²

Bed options:

1 King Size Bed

Sea view

Shower

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Center

Puerto Morelos 1.7 mi

Airports

Cancun (CUN) 18.1 mi

Aeropuerto de Playa del Carmen (PCM) 24.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining!

“The variety of dining options was very nice, with really good meals at every restaurant, especially the entertaining Teppanyaki experience at Spice.” view full review

Relaxing Spa Day

“The spa provided a serene atmosphere, allowing my daughter to enjoy her special day with really good treatments and relaxation.” view full review

Spotless Room

“Our room was impeccably clean upon arrival, contributing to a comfortable and pleasant stay throughout our trip.” view full review

Kid-Friendly Fun

“The resort's layout and activities were perfect for kids, ensuring my children had plenty of safe and enjoyable experiences during our vacation.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Private beach
Elevator
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Wind surfing
Diving
Snorkeling
Canoeing
Cycling
Tennis court
Golf course
Pool tables
Darts
Table tennis
Archery
Yoga class
Aerobics
Fishing

Services

Paid shuttle service
Valet parking
Pet amenities available
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Baby stroller
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Infinity pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Unidad 26 Mz. 20 Lote 1-1 Sm.3, Puerto Morelos, Mexico, 77580

Map view

Unidad 26 Mz. 20 Lote 1-1 Sm.3, Puerto Morelos, Mexico, 77580

City landmarks

Parks

Dr. Alfredo Barrera Marin Botanical Garden

4400 ft

Beach

National Reef Park of Puerto Morelos

1.8 mi

Sanctuary of Hope

1.2 mi

Puerto Morelos

Faro Inclinado

1.8 mi

Puerto Morelos Lighthouse

1.7 mi

Ruta de los Cenotes

Cenote La Noria

1.8 mi

Av. Javier Rojo Gomez Lote 3

Catholic Church

2.0 mi

Av Rojo Gómez s/n

Artisans Market

1.6 mi

Church

Parroquia San Jose Obrero

1.7 mi

San Jose Catholic Parish

1.7 mi

morales

Puerto Morales Botanical Gardens

1.8 mi

Puerto Morelos Town Square

1.7 mi

Letters of Puerto Morelos

1.8 mi

Av Jose Maria Morelos y Melgar

welovepuertomorelostours

1.8 mi

Lighthouse

Leaning Lighthouse

1.8 mi

Public Building

Palacio Municipal de Puerto Morelos

1.8 mi

Puerto Morelos Reef

1.8 mi

Puerto Morelos

Day & Night Beach Club

2.0 mi

Diveshop Diverspoint

1.8 mi

nuestra senora de Guadalupe

1.8 mi

La Ventana al Mar

1.8 mi

Puerto Morelos

club de playa

1.9 mi

Beach

Club de playa Villas La Playa

1.9 mi

Ruedo de toros

1.9 mi

Store

Playa Publica puerto morelos

2.0 mi

Ojo de Agua Beach

2.0 mi

Mercado Municipal

2.0 mi

Parks

Arrecife De Coral

2.0 mi

Carretera Tulum-Cancún

Santuario de la Esperanza

2.5 mi

Reviews and Ratings

Feedback from previous guests about their experience

74%

liked the resort and would come back again

Friendly staff

Clean and comfortable rooms

Isolated location

Limited dining options

7.4/10

Very good

Rooms

7.8

Location

6.6

Service

8.6

Dining

6.6

4.5/5 based on 13830 reviews

#12 of 46 hotels in Puerto Morelos based on Tripadvisor

Jane

United States of America, December 2024

7.6/10

My stay at the hotel was mostly enjoyable. The rooms were nice and well-attended, and the atmosphere was generally pleasant. However, the location isn't the most convenient as it's a bit out of the way from central attractions. The service was quick and helpful, but not perfect in some areas. The dining options were varied and plentiful, which I appreciated.

Rooms

7.0

The rooms were nice but nothing out of the ordinary for a resort. They were clean and comfortable, and I appreciated the three times a day housekeeping service.

Service

8.0

Service was prompt and friendly; they quickly came to fix a minor issue and left plenty of water and beer in my room after I tipped well.

Location

6.0

The hotel has gorgeous views and is very clean, but it's located a bit far from the central attractions in Cancun, which makes it a bit inconvenient.

Dining

9.0

Dining was one of the highlights; there were plenty of options, and the cleanliness and variety of food were impressive, especially the delicious desserts.

Facilities

8.0

The facilities were well-kept and enjoyable, with multiple areas to relax and unwind.

George

United States of America, November 2024

7.0/10

My stay at the hotel had its ups and downs. The rooms were spacious, offering a gorgeous ocean view and a comfortable king-size bed, but I expected a bit more in terms of cleanliness. The service was mostly good, especially from Rafael, but one staff member wasn’t very pleasant. The location was lively and close to the beach, which was great, but it was also quite noisy for my taste. Overall, I felt it was decent value for money, though not without its quirks.

Rooms

8.0

The rooms were spacious, featuring a comfortable king-size bed, a lovely sitting area, and a beautiful bathroom. The view of the ocean was spectacular, making it a nice place to relax.

Service

7.0

Most of the staff were friendly and helpful, especially Rafael in the concierge, but I had a less than pleasant experience with one staff member at the cafe who didn't seem very caring.

Location

7.0

The hotel is situated in a lively area close to the beach, but it can get quite noisy, which was a bit overwhelming for me.

Dining

6.0

The dining experience was surprisingly pleasant, and while I expected the service to be excellent, there were some cleanliness issues in the dining area that stood out.

Facilities

7.0

Facilities were okay with a nice pool area, but I think cleanliness could be improved in some places.

Jerry

United States of America, September 2024

6.8/10

I had a mixed experience at the hotel. On the plus side, the rooms were clean and comfortable, and the staff was incredibly friendly and always trying to accommodate us. However, the location felt a bit isolated, and the dining options were somewhat limited, which was disappointing. Overall, I think it's decent value for money, but there are definitely areas for improvement.

Rooms

8.0

The rooms were clean and comfortable, with helpful room attendants.

Service

9.0

The staff was very friendly and went above and beyond to make sure we were taken care of.

Location

5.0

The hotel was very isolated and not central to anything in Cancun.

Dining

5.0

Breakfast was open only for a few hours, and the variety was a bit lacking, which was disappointing.

Facilities

7.0

The amenities were decent but could use some upgrades.

Friendly staff

Isolated location

John

United States of America, August 2024

7.8/10

The hotel had a beautiful tropical view, which I absolutely loved, even though my room faced the garden. The staff was incredibly friendly and helpful, going above and beyond to ensure a great stay. However, the location was a bit too lively for my taste, and the breakfast options could definitely be improved. Overall, it's a decent value for money considering the great service and comfortable rooms.

Rooms

8.0

I stayed in a tropical view room which was lovely, even though it faced the garden. It was nice looking at the trees, and the room felt spacious and comfortable.

Service

10.0

The staff truly went above and beyond. They were always on top of any requests or complaints, making my stay much more enjoyable.

Location

7.0

The hotel is in a very lively area, which I found a bit noisy for my liking. However, there are gorgeous views all around the property, which was a definite plus.

Dining

6.0

The dining options were of good quality, but the breakfast felt quite limited. I had a paid breakfast included, but I wish there had been more variety.

Facilities

7.0

The facilities were decent but nothing out of the ordinary. I enjoyed the pool area, but more amenities would have made it more luxurious.

Anne

United States of America, August 2024

8.2/10

I had a fantastic stay at this hotel, where the rooms were spacious and comfortable, and the bathroom was beautiful. The staff were incredibly accommodating and friendly, always ready to help despite some hiccups with the air conditioning. The beach view was nice, but not ideal due to some issues with seaweed. Overall, it was a great value for money, especially with all the amenities offered.

Rooms

8.0

The room was wonderful with a large, beautiful bathroom, a comfortable king-size bed, and a lovely sitting area with a flatscreen TV and a balcony. However, the air conditioning struggled to cool the room below 24.5°C, and it took quite a few conversations with the staff to resolve this.

Service

9.0

The service was fantastic; the staff worked tirelessly to keep the beach area clean from seaweed and were very friendly and accommodating, making sure I had everything I needed.

Location

8.0

The location was lovely with palm trees and an infinity pool overlooking the ocean. However, it can be quite busy at times, especially with the higher volume of music by the pool area.

Dining

7.0

The dining options were enjoyable with fantastic breakfast choices, especially the wide variety of fruits, although I felt the buffet could improve on the beef dishes.

Facilities

9.0

The facilities were great, especially the pools and the beach access. It was family-friendly and perfect for a tranquil vacation.